General info for customers who order from France, Germany and Belgium
How long does it take before I receive my package ?
- We are wrapping the order within 5 working days.
- We send to France and Belgium with the shipping company DPD.com
- When the package is ready for shipment, you will receive a confirmation in your email.
- From DPD, you will be receiving an email with the track and trace link to follow up the status of your shipment.
What are delivery costs ?
- The prices in the shop do NOT include the delivery costs.
- For France and Germany = 14 euro
- For Belgium = 12 euro
- During the ordering process, you can add the delivery costs and they will be added automatically on your final invoice.
How do we pack the products?
- We try to use recycled carton boxes as much as possible.
- The wrapping is included in the price of each product in our shop.
- With the product, we offer a free chocolate and shells around the baskets when possible !
What is the origin of the products ?
- The baskets and plastic buckets are Fairtrade products
- Fabrication in Senegal
- No child labour
- The rugs are handmade in India without any chemicals additions. The rugs are not subject to child labour either