General info forĀ  customers who order from France, Germany and Belgium

How long does it take before I receive my package ?

  • We are wrapping the order within 5 working days.
  • We send to France and Belgium with the shipping company
  • When the package is ready for shipment, you will receive a confirmation in your email.
  • From DPD, you will be receiving an email with the track and trace link to follow up the status of your shipment.

What are delivery costs ?

  • The prices in the shop do NOT include the delivery costs.
  • For France and Germany = 14 euro
  • For Belgium = 12 euro
  • During the ordering process, you can add the delivery costs and they will be added automatically on your final invoice.

How do we pack the products?

  • We try to use recycled carton boxes as much as possible.
  • The wrapping is included in the price of each product in our shop.
  • With the product, we offer a free chocolate and shells around the baskets when possible !

What is the origin of the products ?

  • The baskets and plastic buckets are Fairtrade products
  • Fabrication in Senegal
  • No child labour
  • The rugs are handmade in India without any chemicals additions. The rugs are not subject to child labour either